Satisfying our customers is a business
philosophy that we respect, practice, and emphasize in our
business.
Need to Return a product?
To return a product at
Admiral Flag Poles, Inc. you'll need to request a Return Merchandise
Authorization (RMA) number. This can be done by contacting our
customer service department at
,
or by telephone.
NO returns of any type will be accepted without
an RMA.
ALL Returns are subject to a 15% Restocking fee.
To request an RMA:
By phone: 1-800-783-7653
Monday - Friday: 8 a.m. - 5 p.m. EST
By e-mail:
We'll need the following information to authorize your
return:
- Customer name
- Invoice or Order number
- Nature of the problem
In general, Admiral Flag Poles,
Inc. accepts returns on merchandise from select manufacturers within
30 days of the day the item shipped.
-
A FULL CREDIT LESS 15% RESTOCKING FEE IF PAID BY CREDIT CARD
OR CHECK.
-
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON
RETURNED ITEMS.
-
Customers
are responsible for all shipping charges back to
Admiral Flag Poles, Inc. on returned items. Admiral Flag
Poles will pay to ship exchanged items to you if the
exchange was due to a defect in material or workmanship.
- SEND YOUR RETURN TO THE
ADDRESS BELOW:
- ADMIRAL FLAG POLES, INC.
5795 WESTBOURNE AVE.
COLUMBUS, OHIO
USA 43213
Returns within 30 days from shipment date can be
for exchange, replacement refund or credit at Admiral
Flag Poles, Inc.
discretion. Please be aware that specific manufacturers have
more restrictive return policies.
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